RETURNS & REFUNDSClear policies.
Clear policies.
No guesswork.
Returns are being finalised.
BayLark will publish full customer-facing return, exchange, refund and defective-product procedures before accepting payments.
Our final policy will account for South Africa's applicable consumer-protection and electronic-transactions requirements. Supplier wholesale return rules do not replace a customer's statutory rights.
What will the published policy cover?
- How to contact us about defective, damaged or incorrectly delivered goods.
- Any applicable cancellation or cooling-off rights.
- Return addresses, handling, timelines and refund methods.
- Who pays return shipping in each relevant situation.
No orders or payments are currently available on BayLark.